Resolution Center
Submit Dispute
If an order or commercial transaction faces a serious issue, submit a dispute and our support team will help both parties work toward a documented resolution.
When to raise a dispute
Use this for non-delivery, major product mismatch, quality failure against agreed terms, payment conflicts, or unresponsive counterparties after reasonable follow-up.
Required details
Share order or RFQ references, invoice/PO data, agreed specifications, communication records, and photos or videos where relevant.
How to submit
Email complete case details to info@globalconnection21.com with the subject Dispute Submission.
What happens next
Our team acknowledges the case, requests clarifications if needed, and coordinates with both parties for a fair, evidence-based resolution path.